Please contact us by calling 1-800-423-3527 to obtain the RMA number. All products must be returned within 30 days of Invoice date (Note: custom orders, i.e. pre-welded bands, are not eligible for return).
Returns must include a copy of the invoice, and product is to be in its original packaging and in a re-saleable condition to meet the quality standards, appearance and physical count. If these conditions are met, a full refund will be issued. Returns made after 31 days are subject to be evaluated by a Representative, and a 15% restocking fee may be applied.
Contact us using our contact form https://orthoarch.com/contact/ for questions related to refunds and returns.